Personal Data Protection

Privacy Policy 100cuci com Malaysia Platform

At 100cuci com, your privacy is not just a legal obligation — it is a responsibility we take seriously every day. Learn how we collect, use, and protect your personal information.

Last Updated: 1 January 2026
256-bit SSL
Data Encryption
PDPA 2010
Legal Compliance
24/7
Security Monitoring
0 Sharing
Data Shared with Advertisers

Our Privacy Commitment
This Privacy Policy applies to all users of the 100cuci com, covering the website, mobile app, and all related services. By using our platform, you agree to the terms stated here. Please read carefully before continuing to use the platform.
1

Introduction

100cuci com We at 100cuci com care about the privacy of every individual who uses our services. This Privacy Policy has been prepared in compliance with the requirements Personal Data Protection Act 2010 (PDPA) Malaysia and transparently explains how we manage your personal data from start to finish.

We believe member trust is our most valuable asset. Every data management decision is made with your interests and safety as the priority. None of your data is sold, rented, or shared with external advertisers without your explicit consent.

This policy applies to all information collected through the 100cucicom.net, our official mobile app, and any other interaction channels provided by 100cuci com. Continued use of our platform after the updated effective date of these terms constitutes full acceptance of the changes made.

2

Information We Collect

In the course of operating the platform, 100cuci com collects several different categories of information depending on the type of interaction you have with the platform. Below is a full breakdown of the data types we collect:

Data Category Example Information Primary Purpose
Identity Data Full name, IC number, date of birth, gender Identity verification (KYC), fraud prevention
Contact Data Phone number, email address, residential address Account communications, transaction notifications
Financial Data Bank account number, bank name, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser, OS Account security, suspicious activity detection
Usage Data Game records, session duration, pages visited User experience enhancement
Communication Data Support chat logs, complaint tickets, feedback Customer service improvement

We only collect data that is strictly necessary for the stated purposes. If you choose not to provide certain information, this may limit your ability to access some platform features.

3

How We Use Your Data

Data collected by 100cuci com is used responsibly for the following purposes only. We do not use your data for any purpose not stated herein without first obtaining your consent:

  • Account Management: To create, manage, and maintain your member account, including the KYC process and identity verification.
  • Transaction Processing: To process all deposits, withdrawals, and fund transfers accurately and securely.
  • Fraud Prevention: To detect and prevent fraud, money laundering, and any other illegal activities.
  • Service Communications: To send important notifications related to your account, transactions, and platform updates.
  • Platform Improvements: To analyse usage patterns and improve the overall gameplay experience and service quality.
  • Legal Compliance: To fulfil obligations under Malaysian law including PDPA, AML, and financial reporting requirements.
  • Personalised Offers: To deliver relevant promotions and bonuses based on your interests and gameplay habits (opt-out available at any time).
You may opt out of marketing communications at any time by contacting our support team. Opting out does not affect the core services you receive.
4

Sharing of Personal Information

100cuci com does not sell, rent, or trade your personal data to any third party for commercial purposes. However, there are limited situations in which we may share your information:

  • Service Providers: Technical partners who assist us in operating the platform, such as payment gateway providers, identity verification services, and cloud infrastructure providers — all bound by strict confidentiality agreements.
  • Legal Requirements: When required by court order, enforcement bodies, or competent authorities under Malaysian law.
  • Financial Crime Prevention: To financial intelligence units or relevant anti-money laundering bodies where there is reasonable grounds to do so.
  • Your Consent: In any other situation, we will only share your information after obtaining your explicit consent.

Every third party we work with is required to comply with data security standards equal to or higher than our own. We are not responsible for the privacy practices of third parties that are not under our direct control.

5

Data Security

We invest seriously in security infrastructure to ensure your data is always protected. Our security measures cover technical, physical, and administrative layers:

256-bit SSL Encryption

All data transmitted between your device and our servers is protected with military-grade encryption.

Two-Factor Authentication

2FA protects your account from unauthorized access even if someone else knows your password.

24/7 Monitoring

Our automated monitoring system operates around the clock to detect any suspicious activity.

Secure Backup

Data is regularly backed up to secured server locations to ensure no data loss occurs.

While we do everything within our means to protect your data, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe — never share your password or OTP code with anyone, including our own staff.

6

Cookies & Tracking Technologies

Platform 100cuci com uses cookies and similar tracking technologies to enhance your experience while using our platform. Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as Login sessions, security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: To collect information on how you use the platform to help us identify areas for improvement.
  • Functional Cookies: To remember your preferences such as language, display settings, and login information for your convenience.
  • Analytics Cookies: Helps us understand platform usage patterns in aggregate, anonymised form for improvement purposes.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect platform functionality and your overall experience.

7

Your Rights Under PDPA

As a data subject under Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights, which you may exercise at any time by contacting us:

  • Right of Access: You have the right to request a copy of the personal data we hold about you and to know how it is being used.
  • Right to Rectification: If you find that the information we hold about you is inaccurate or outdated, you have the right to request an immediate correction.
  • Right to Erasure: In certain circumstances, you may request that we delete your personal data, subject to legal compliance requirements.
  • Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
  • Right to Portability: You have the right to receive your data in a machine-readable format for transfer to another platform.
  • Right to Restrict Processing: You may request that we restrict how we process your data in certain situations as defined by law.
To submit any request regarding your privacy rights, please contact our Data Protection Officer (DPO) team via email at [email protected]. We will process your request within 14 business days.
8

Data Retention Period

100cuci com retains your personal data only for as long as it is needed for the stated purpose or as required by Malaysian law. Retention periods vary by data category:

Data Type Retention Period Reason
Active Account Data Throughout the active account period Ongoing service management
Financial Transaction Data 7 years after account closure Legal requirements and financial audits
KYC & Identity Records 5 years after account closure AML and financial law compliance
Communication Logs 2 years Dispute resolution and quality control
Technical Data & Logs 12 months Security analysis and threat detection

Upon expiry of the retention period, data will be securely deleted or anonymised so that it can no longer be linked back to your identity.

9

Changes to the Privacy Policy

100cuci com reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will notify you via:

  • In-platform notification when you log in after changes have been implemented.
  • Announcement on the platform's homepage for a minimum period of 7 days.
  • The "Last Updated" date at the top of this document will be automatically updated.

Continued use of the platform after any changes are published will be considered your acceptance of the latest version of this Privacy Policy. If you disagree with the changes made, please stop using the platform and contact us to close your account.

10

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:

Live Chat
Available 24/7. Response within 2 minutes for general enquiries.
DPO Email
[email protected] — Response within 14 business days for PDPA requests.

Data Protection That You Are Eligible For

At 100cuci com, we do not merely comply with the law — we go beyond the minimum requirements to ensure your data is protected at every level.

Full PDPA Compliance

All data management operations 100cuci com is built from the ground up to comply with Malaysia's Personal Data Protection Act 2010. This is not merely a checkbox exercise — it is embedded in our work culture.

PDPA 2010
High-Level Encryption

256-bit SSL technology ensures that every bit of data transmitted between you and our servers cannot be stolen or read by any unauthorised party.

256-bit SSL
No Data Sales

We are fully committed to protecting members' personal data 100cuci com will not be sold, rented, or shared with external advertisers for any commercial purpose.

0 Sharing
Full Privacy Control

You are in control of your data. Access, correct, or request deletion of your information at any time through our support channels — we are here to help.

Full Control
Secure Server Infrastructure

Your data is stored in high-grade data centers with physical access controls, 24/7 monitoring, and multi-layered backups to ensure continuous availability and security.

Tier 1 Data Centre
Clear & Transparent Policy

We believe in transparency. This Privacy Policy is written in clear, plain language — free of confusing legal jargon — so you always know your rights.

Plain Language

Questions About Privacy Policy

During registration, 100cuci com collects your full name, phone number, email address, and date of birth. For the identity verification (KYC) process required for withdrawals, we will need identity documents such as a copy of your MyKad or passport. All this information is used solely for account management and legal compliance.

Yes, you may request deletion of your personal data by contacting our team via email. However, certain data is required by Malaysian law for us to retain — such as financial transaction records for 7 years and KYC records for 5 years after account closure. Data beyond compliance requirements will be deleted within 30 days of the request being received.

The security of your financial information is our highest priority. All banking data is processed through payment gateways using 256-bit SSL encryption. We do not store full credit card numbers or complete internet banking details — only the minimum information required for transaction processing. Our monitoring system also detects any unauthorised access attempts in real time.

You can stop receiving promotional emails in two ways: click the "Unsubscribe" link found at the bottom of any of our marketing emails, or contact the support team via live chat or email to update your communication preferences. This choice does not affect important transactional emails such as deposit or withdrawal confirmations.

When you close your account, data not required for legal compliance will be deleted within 30 days. Financial data and KYC records will be retained for the legally mandated period (5–7 years) before being permanently deleted. Throughout this retention period, your data remains protected to the same security standards as when your account was active.

Your Data Is Safe. Your Game is Secured.

Now that you understand our commitment to privacy and data security, join 100cuci com today and enjoy a safe, fair, and entertaining online gaming experience in Malaysia.

PDPA Compliant
256-bit SSL
No Data Sales
24/7 Support
Bahasa Melayu